The DX3000 includes a Guardian One-year On-site standard warranty. The warranty can be extended to three years at an affordable price. Additional service contracts upgrading response levels to 5x9x4 and 7x24x4 are also available. Professional Installation and Integration services can be purchased through Quantum. Please check with a Quantum representative for availability in your region.
The DX3000 is supported by StorageCare™ Guardian. StorageCare™ Guardian enables Quantum to proactively monitor the health of Quantum systems over the internet and uses intelligent diagnostics data to remotely service the equipment if issues arise. StorageCare™ Guardian offers highly reliable backups and faster problem resolution at no extra cost. Guardian is easy to install and can be downloaded online. Get Guardian today!
* Guardian One-year On-site: With StorageCare™ Guardian installed, 5x9 next day on-site target response for the chassis, raid controllers and Optyon adapters; and Rapid Exchange for the power supplies, fans and disk drives. DX3000 software warranty is one-year 5x9 telephone support. Warranty support will be commercially reasonable effort if StorageCare™ Guardian is not installed.
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